Get Help

Sometimes you may encounter some problems when using Zeabur. You can get help from Zeabur team in our official Discord Server (opens in a new tab).

How to Get Help

In our Discord server, we have a channel called help for everyone to post their problems.

Post Format

Following the format to describe your problem more clearly can help us target and solve your problem faster.

• Describe your problem shortly in the post title.
• Describe your problem details in the post body.
• Provide your projectID, serviceID or deploymentID in the post. You can find them in the URL of your Zeabur dashboard.

Post Example

Here is a good example from one of our user:

Priority Support

You can verify your account to get a priority support. Follow this documentation to proceed.